Welcome to our FAQ page. Here you will find answers to frequently asked questions about your stay.
Booking & Payment
You can book directly via our website, by telephone or by e-mail. You can always get the best rates here on our website.
You can use the following payment methods when booking online: credit card (Visa, Mastercard, American Express, Dinersclub) or bank transfer.
Yes, depending on the rate booked. Flexible rates can be canceled free of charge up to 24 hours before the day of arrival.
Arrival/Departure
At Theaterhotel & Suites Wien your room is available from 14:00 on the day of arrival and until 11:00 on the day of departure.
At the Theaterhotel & Suites Wien Hotel we will be happy to store your luggage for you on the day of arrival or departure.
Your nearest parking option at Theaterhotel & Suites Vienna: Public parking garage APCOA Pfeilgasse: [700 m away, 35,- €/24h]
Take the train to Vienna Central Station and then the bus line 13A to Josefstädterstrasse.
You can reach the city center of Vienna on foot in 15 minutes.
The reception at Theaterhotel & Suites Wien is open from 06:30 to 23:00.
Rooms & facilities
Yes, you can use the WLAN free of charge everywhere in Theaterhtoel & Suiters Vienna.
Yes, all our rooms have individually adjustable air conditioning.
Yes, the Theaterhotel & Suites Wien has rooms with limited accessibility in various categories.
Catering
Depending on the booking option, breakfast is included or available for a surcharge of € 24 per person/day.
You can have breakfast at the Theaterhotel & Suites Vienna at the following times: Monday to Friday: 07:00 - 10:00 and Saturday, Sunday and public holidays: 07:00 - 11:00
Yes, please let us know in advance so that we can take your wishes into account.
Special wishes
Yes, pets are allowed at Theaterhotel & Suites Wien. The daily fee is € 25 per pet. Please indicate this when booking.
At Theaterhotel & Suites Wien, children under the age of 2 stay free of charge in their parents' room if no extra bed is required. Children aged 12 and over are counted as adults and pay the full price. Please contact the hotel by e-mail regarding the extra bed.
Yes, we will be happy to organize your transfer for a fee - just contact us.
Libertas Group
The Libertas Hospitality Group was founded in 2007 at the company's headquarters in Cologne. As a multi-branding company, the company specializes in the management and operation of well-established vacation and business hotels with a 4-star standard, regional character and special charm. The Libertas collection includes various hotels in Germany and Austria.
Not found what you were looking for? Our reception team is there for you around the clock:
info@theaterhotel.at | Tel: +43 (0)1 405 36 48